Terms of Service
Last updated: June 5, 2026
These Terms of Service (“Terms”) are a binding agreement between Commercial Real Estate Brokerage, LLC (“VultStack,” “we,” “us,” or “our”) and the brokerage or individual that creates an account (“you”). They govern your access to and use of our real estate CRM and marketing platform at vultstack.com and crm.vultstack.com (the “Service”). By creating an account or using the Service, you agree to these Terms.
The Service
VultStack provides software for real estate brokerages and their agents, including contact and lead management, deal and commission tracking, tasks, marketing and social-media publishing, and related features. We may add, change, or remove features over time.
Accounts and eligibility
- You must be at least 18 years old and able to form a binding contract.
- You are responsible for the accuracy of the information you provide and for keeping your login credentials confidential.
- You are responsible for all activity that occurs under your account, including activity by agents you invite.
- Notify us promptly of any unauthorized use of your account.
Subscriptions, billing, and renewals
- Paid plans. Access to the Service requires a paid subscription billed per agent seat on a monthly or annual basis, as selected at checkout.
- Payment. Payments are processed by our payment provider, Stripe. Your card is charged immediately when you subscribe and on each renewal date.
- Automatic renewal. Subscriptions renew automatically for successive periods unless you cancel before the renewal date.
- Seats and proration. Adding or removing seats may change your charges; changes may be prorated according to your plan.
- Taxes. Fees are exclusive of taxes, which you are responsible for where applicable.
Cancellation and refunds
You may cancel at any time; cancellation takes effect at the end of your current billing period and you retain access until then. Except where required by law, fees already paid are non-refundable. To cancel or request billing help, email [email protected].
Your content and data
You retain all rights to the data and content you enter into the Service (“Customer Data”). You grant us a limited license to host, process, and transmit Customer Data solely to provide and support the Service. You are responsible for ensuring you have the rights and any required consents to upload and process the contact information and other data you put into the Service. Our handling of personal information is described in our Privacy Policy.
Connected third-party accounts
The Service lets you connect external accounts (such as Google/YouTube, Meta/Facebook/ Instagram, and LinkedIn) to publish and schedule content. Your use of those platforms is also governed by their own terms and policies. You are responsible for complying with the terms of any account you connect, and you authorize us to act on your behalf to provide the features you enable. You can disconnect a connected account at any time.
Acceptable use
You agree not to:
- Use the Service to violate any law or the rights of others, including sending unlawful or unsolicited messages (spam) or violating telemarketing, email, or SMS regulations.
- Upload malware or attempt to gain unauthorized access to the Service, other accounts, or our systems.
- Reverse engineer, resell, or sublicense the Service except as expressly permitted.
- Interfere with or disrupt the integrity or performance of the Service.
- Misuse connected third-party platforms or violate their policies through the Service.
Intellectual property
The Service, including its software, design, and trademarks, is owned by Commercial Real Estate Brokerage, LLC and its licensors and is protected by intellectual-property laws. These Terms do not grant you any rights in the Service except the limited right to use it as described here.
Suspension and termination
We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to us, other users, or third parties. You may stop using the Service at any time. On termination, your right to use the Service ends; provisions that by their nature should survive (such as payment obligations, disclaimers, and limitations of liability) will survive.
Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure. VultStack is a software tool and does not provide legal, tax, accounting, or real estate brokerage advice.
Limitation of liability
To the maximum extent permitted by law, Commercial Real Estate Brokerage, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data. Our total liability for any claim arising out of or relating to the Service will not exceed the amounts you paid us for the Service in the twelve (12) months before the event giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Commercial Real Estate Brokerage, LLC from any claims, damages, and expenses (including reasonable attorneys’ fees) arising out of your Customer Data, your use of the Service, or your violation of these Terms or applicable law.
Governing law
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of- laws rules. The courts located in that jurisdiction will have exclusive jurisdiction over any disputes, except where applicable law provides otherwise.
Changes to these Terms
We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Contact us
Commercial Real Estate Brokerage, LLC · 8000 Fair Oaks Pkwy, Suite 102, Fair Oaks Ranch, TX 78015
Email: [email protected]